Laundry payment systems

Cashless Payment Integration for Laundry Equipment

Add cashless payments to compatible laundry equipment. Paying.co connects payment acceptance with supported machine interfaces, helping you plan the reader, software, controller connection, and rollout around the equipment you already operate. Not every machine can be upgraded without additional hardware or changes, so we start with an assessment.

ILLUSTRATIVE FLOWThree separate events
EXAMPLE
Payment approvalthe provider returns a result
01
Cycle activationthe system sends the machine signal
02
Start confirmationonly if the machine reports it
03
A signal alone does not prove a startdepends on the controller
Assessment firstyour machine and controller decide the path
Pulse, MDB, or customonly where verified
Clear componentsreader, interface, software, install
Pilot firstbefore wider rollout
01 · Who this is for

Operators and equipment providers.

The common situation: machines already in the field that accept coins or another activation, and an operator who wants card payment without replacing the fleet.

LAUNDROMATSLaundromats

Operators adding card acceptance to existing washers and dryers.

MULTI-HOUSINGApartment laundry rooms

Shared rooms where the owner or route operator manages payment.

STUDENT HOUSINGStudent housing

Laundry rooms with many users and a need for transaction records.

EQUIPMENTEquipment providers

Providers who want payment connectivity for the machines they supply, within confirmed scope.

02 · Equipment assessment

Compatibility starts with your machine and controller.

We do not infer compatibility from the equipment category. We use manuals, engineering review, and representative equipment to validate. This is what we look at:

The machine

  • check_circleWasher or dryer manufacturer and model
  • check_circleController and firmware where relevant
  • check_circleExisting coin, card, or other activation

The interface

  • check_circleDocumented payment input
  • check_circleElectrical and isolation requirements
  • check_circleAvailable cycle-start or status feedback

The site

  • check_circleIntended reader and payment provider
  • check_circleNetwork, power, physical installation, environment
  • check_circleCountry, machine count, and site count
03 · Retrofit components and integration choices

What a deployment needs, and which path fits.

A complete deployment involves more than software: a reader, interface or controller hardware, software, connectivity, installation, and a processing relationship. What is supplied separately is stated up front.

Integration options

  • check_circlePulse Pay Connect: for supported pulse-based controllers and payment environments
  • check_circleMDB Pay Connect: only when the particular equipment supports a verified MDB path
  • check_circleOther documented interfaces: only confirmed capabilities
  • check_circleCustom engineering: additional application, backend, interface, or workflow work, scoped separately

Not all options apply to all machines. See Pulse Pay Connect, MDB Pay Connect, and MDB vs. Pulse: Which Interface Does Your Machine Need?.

Required components

  • check_circleCard reader
  • check_circleInterface or controller hardware
  • check_circleSoftware license
  • check_circleConnectivity and power
  • check_circleInstallation
  • check_circleA processing relationship
04 · Payment, cycle activation, and recovery

Approval, activation, and start are not the same thing.

Sending a pulse does not by itself confirm a cycle started. We describe the feedback your equipment actually offers, and what happens when an outcome is uncertain: duplicate protection, status checks, reversals or refunds, and reconciliation, according to provider and product capabilities. We do not claim automatic fulfillment verification, retries that are safe in every case, or guaranteed recovery. Read Payment Approved, Machine Didn’t Start: Designing Recovery for Unattended Payments.

CUSTOMERCustomer experience

Selecting or identifying the machine, seeing the price and service options, paying, starting the machine, and seeing a useful result or recovery instruction, as supported by your equipment.

OPERATOROperator records

Receipts and transaction records where included. Payment acceptance does not supply full machine telemetry.

FEATURESExisting versus custom

We state whether pricing, remote configuration, reporting, and fleet features are existing capabilities or custom work.

05 · Pilot, rollout, and support

Start with one machine, then scale.

01

Assess

Equipment and controller review.

02

Pilot install

A representative machine, installed and configured.

03

Validate

Test payments and failure handling.

04

Roll out

Expand across machines and sites.

05

Operate

Transaction visibility, reconciliation, updates, and support where offered.

06 · Software versus total deployment cost

The software license is one part of the cost.

Software licensing is separate from the reader, interface hardware, installation, connectivity, processor fees, and support. A software license figure is not the total retrofit cost. Once compatibility is confirmed, use the product pages for download and purchase: Pulse Pay Connect and MDB Pay Connect. For custom interfaces, applications, or backends, see Unattended Payment Systems. To plan a retrofit, read How to Add Card Payments to Existing Laundry Machines.

Common questions

Laundry payments, answered plainly.

Can any washer or dryer be upgraded to accept cards?
No. Compatibility depends on the machine's controller and the interface it exposes, and many machines need additional hardware or changes. We start with an assessment of your actual equipment, not the equipment category.
Does every laundry machine use Pulse?
No. Some machines accept a pulse input, some use other interfaces, and some need custom engineering. We confirm the documented payment input before recommending a path.
Can the system confirm a cycle actually started?
Only where the machine provides feedback. Sending a pulse does not by itself confirm a cycle started. We describe what feedback your equipment offers and how uncertain outcomes are handled, and we do not claim guaranteed recovery.
Is the software license the total cost?
No. Software licensing is separate from the card reader, interface or controller hardware, installation, connectivity, processor fees, and support. Software license pricing is on the product pages and is not the total retrofit cost.
Where do I download or purchase the software?
On the existing product pages for Pulse Pay Connect and MDB Pay Connect, once your equipment's compatibility is confirmed.
Self-serve option

Not sure your machines qualify?

Get an estimate with Benchmark
Compatibility inquiry

Check your laundry equipment's compatibility.

Tell us the machine make and model, any controller documentation or photos you can share, your country and location, machine and site counts, your existing payment setup, and the customer experience you want. Please share equipment documentation by reply once we reach out, and do not include credentials in this form.

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