Unattended Commerce & Self-Service

Commerce that works without someone standing there.

We engineer the software, payments and connected systems behind self-service — from vending and kiosks to parking, EV charging, petroleum and custom unattended environments.

MDB · DEXmachine protocol
Hive Back Officefleet · pricing · telemetry
Payment railPAX · Ingenico · Datacap
HONEYBEE · SELF SERVICE

Order. Pay.
Keep moving.

A customer-facing experience connected to the systems behind it.

Pay securely
The physical world

One engineering discipline. A lot of places where nobody is behind the counter.

The interface changes by environment. The hard parts underneath it — payments, hardware, protocols, fleet operations and reliability — are remarkably consistent.

Kiosks

Ordering, ticketing, check-in, retail and custom self-service experiences.

Vending

MDB connectivity, cashless acceptance and machine-level payment workflows.

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Parking

Attended and unattended payment experiences connected to parking systems.

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EV Charging

Payment acceptance and connected transaction flows for charging stations.

Petroleum

Outdoor payment, device software, loyalty and processor integrations.

Car Wash

Self-service payment and controller integrations for unattended wash environments.

Retail

Self-checkout and product experiences where the customer controls the flow.

Custom

Unusual hardware, proprietary workflows and environments that don't fit a template.

What makes unattended work

The screen is the visible part. We build what has to happen behind it.

A successful unattended deployment is a connected system, not a touchscreen. Paying works across the layers that turn hardware on the floor into an operation you can actually run.

01 / EXPERIENCE

Customer-facing software

Kiosk and device experiences designed around fast, obvious interactions — ordering, checkout, check-in, ticketing and custom workflows.

02 / PAYMENTS

Payment acceptance

Processor and gateway integrations, EMV, terminal software and secure transaction flows across supported devices.

03 / MACHINE

Protocols & hardware

MDB, DEX, Pulse and device integrations that bridge the payment experience to the equipment doing the actual work.

04 / OPERATIONS

Fleet & back office

Pricing, content, configuration, transactions, telemetry and updates managed across deployed devices from a central operating layer.

Start further ahead

We don't begin every unattended project with an empty repository.

Proprietary platforms and reusable infrastructure let us start with working building blocks, then engineer the parts that make your deployment unique.

HoneyBeeSelf-service kiosk platform and deployable templates for common unattended experiences.
HiveBack-office control for content, pricing, transactions, device configuration and fleet operations.
MDB Pay ConnectPayment connectivity for vending and other MDB-based unattended equipment.
Pulse Pay ConnectA reusable payment integration layer for connected devices and processor connectivity.
How we build

Template, custom or somewhere in between.

The right answer depends on how distinctive your operation is. We choose the shortest responsible path to production rather than forcing every project into the same model.

Start with a template FASTEST PATH

Use HoneyBee when your experience maps cleanly to an established self-service flow and speed matters most.

Template + custom COMMON PATH

Keep the proven foundation, then add proprietary integrations, workflows and visual experience where they create differentiation.

Fully custom MAXIMUM FIT

Build around unusual hardware, complex business rules, internal systems or a customer experience that has to be entirely yours.

From tap to operation

Every transaction has to travel through the whole system.

Our job is to make the customer interaction simple while engineering the complexity behind it.

01 / INTERACTCustomerOrder, select, charge, park, vend or check in.
02 / ACCEPTPaymentSecure card-present acceptance and processor connectivity.
03 / ACTEquipmentMachine or connected system receives the instruction.
04 / OPERATEBack officeTransaction, status and configuration flow back into operations.
Bring us the physical-world problem

Let's make self-service feel effortless.

Tell us what the customer needs to do, the hardware involved and what systems sit behind it. We'll recommend the right path — platform, custom or a combination of both.

Start your project

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